Last updated: April 2026
1. Introduction
VIO-NET SRL (hereinafter referred to as "the Company", "we") respects the privacy of your personal data and is committed to protecting it in accordance with the General Data Protection Regulation (GDPR) - Regulation (EU) 2016/679.
This privacy policy describes how we collect, use, store and protect your personal data when you visit our website or use our services.
- Data controller: VIO-NET SRL
- Tax ID: RO18734581
- Reg. No.: J35/1768/2006
- Address: M.A. Saguna nr. 17A, Buzias 305100, Timis County, Romania
- Email: office@vio-net.ro
- Phone: +40 762 009 054
2. Data We Collect
Depending on your interaction with our website and services, we may collect the following categories of personal data:
- First and last name
- Email address
- Phone number
- IP address
- Technical data about your device and browser (browser type, operating system, screen resolution)
- Browsing data (pages visited, visit duration, traffic source)
- Cookies and similar technologies
- Any other information voluntarily provided through the contact form
3. Purpose of Data Processing
The personal data collected is used for the following purposes:
- Responding to messages sent through the contact form
- Providing requested services and managing the contractual relationship
- Communicating relevant information about our services
- Improving website functionality and user experience
- Fulfilling legal and tax obligations
- Ensuring website security and fraud prevention
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your consent - when you contact us through the website form or accept cookies
- Contract performance - when processing is necessary for the provision of requested services
- Legitimate interest - for improving our services and ensuring website security
- Legal obligation - for fulfilling tax and accounting requirements
5. Data Retention Period
Personal data is retained only for the period necessary to fulfill the purposes for which it was collected:
- Contact form data: maximum 3 years from the last interaction
- Contractual data: for the duration of the contract and according to legal archiving obligations
- Browsing data and cookies: according to the cookie policy
- Tax data: according to applicable legislation (typically 10 years)
After the retention period expires, data is securely deleted or anonymized.
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access - you can request a copy of the personal data we hold about you
- Right to rectification - you can request correction of inaccurate or incomplete data
- Right to erasure - you can request deletion of your personal data under certain conditions
- Right to data portability - you can request transfer of your data to another controller
- Right to object - you can object to the processing of your data in certain situations
- Right to restriction of processing - you can request limitation of processing under certain conditions
- Right to lodge a complaint - you can file a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) - www.dataprotection.ro
To exercise any of these rights, please contact us at office@vio-net.ro.
7. Cookies
Our website uses cookies to improve your browsing experience. For detailed information about the types of cookies used and how to manage them, please refer to our Cookie Policy.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or destruction:
- Secure connection via SSL/TLS certificate
- Encrypted storage of sensitive data
- Restricted access to personal data limited to authorized personnel only
- Regular security updates of the systems used
9. Changes to the Privacy Policy
We reserve the right to update this privacy policy periodically. Any changes will be published on this page with the date of the last update. We recommend that you check this page periodically to stay informed about our privacy practices.
10. Contact
For any questions or requests regarding the processing of your personal data, you can contact us at:
- Email: office@vio-net.ro
- Phone: +40 762 009 054
- Address: M.A. Saguna nr. 17A, Buzias 305100, Timis County, Romania